Boat Rental Agent

West Harbor Recreation: Boat Rental Agent


  • clean boats
  • polish and wax hulls
  • sanding and painting boat bottoms
  • shuttle boats between moorings and dock
  • take boats to fuel dock for fueling, as needed
  • assist with launching and recovering boats
  • assist with trailer maintenance
  • assist with boat and engine maintenance
  • assist with other maintenance and repairs
  • assist with service calls
  • respond to customer inquiries, by phone, voice mail, text, e-mail, and in person
  • process reservation requests
  • assist customers in completing boat rental paperwork
  • maintain records (online and hardcopy)
  • collect payments
  • orient customers to their boat, safety equipment, and the local waters
  • check boats in and inspect upon return
  • help keep office clean
  • participate in environmental and safety initiatives
  • participate in marketing efforts (photography, video, social media)


  • present a personable outlook with a strong dedication to customer
  • service including a positive and friendly attitude
  • display honesty and integrity, and treat everyone with courtesy and respect.
  • have patience, and a sense of humor
  • a high attention to detail, follow-through and follow-up
  • effective communication skills, including active listening, retaining
  • information, and the ability to follow directions
  • fluent in English, spoken and written
  • able to use computer and other devices (smart phone, tablet) to access
  • online apps (e-mail, google voice, facebook, instagram, reservation system, credit card processing, etc…)

  • highly knowledgeable about boating and the waters of the Boothbay area (or willing and eager to learn), including:

    • able to read a nautical chart, and use a compass to navigate
    • able to use GPS chartplotters, fish-finders/depth-sounders, and VHF radios
    • understand use of marine safety equipment and the basics of seamanship
    • able to tie bowline, clove hitch, cleat belay, stopper knot, etc…
    • able to coil lines and secure coils

  • know, understand and follow all safety guidelines, policies, procedures and expectations, and take immediate and appropriate action to rectify any unsafe conditions.
  • demonstrate environmental awareness, understand the environmental impacts of all activities, and take steps to mitigate negative impacts.

  • able to lift up to 50 pounds
  • work outdoors (and at sea) in all weather
  • the ability to work with cleaning agents, paints, fuel, and other
  • chemical substances; wearing appropriate personal protective equipment.
  • 18 or older

Additional Desirable Qualifications

  • Customer Service and Sales Experience
  • Mechanical, Electrical, and Electronics Aptitudes
  • Safe Boating Certificate or other Boating License
  • Knowledge and Experience with Saltwater Fishing
  • valid Driver’s License
  • First Aid and CPR certification

Seasonal and Part-Time — typically 20 hours per week (range 10-30). Negotiable Hours, Good Pay, End of Season Bonus.

West Harbor Recreation is an equal opportunity employer.

Smoking is not allowed inside or near any buildings.